Health information, an area for competition in Swedish pharmacies
Objective: To investigate the views and expectations of a selected group of customers regarding health information in Swedish pharmacies.
Methods: A repeated cross sectional, questionnaire study carried out in 2004 and 2005. Customers buying calcium products answered questions on osteoporosis and general questions on health promotion and information.
Results: Respondents had a positive attitude towards receiving health information from the pharmacies and towards the pharmacies’ future role in health promotion. However, only 30% of the respondents expected to get information on general health issues from the pharmacy. In spite of this, 76% (2004) and 72% (2005) of the respondents believed that the pharmacies could influence people’s willingness to improve their health.
Conclusion: There is a gap between the respondents’ positive attitudes towards the Swedish pharmacies and their low expectations as regards the pharmacies’ ability to provide health information. In the light of the upcoming change to the state monopoly on medicine sales, this gap could be an important area for competition between the actors in the new situation for medicine sales in Sweden.
2. The International Pharmaceutical Federation. FIP Statement of professional Standards, Pharmaceutical Care. Council meeting in the Hague 1998 [cited; 06-07-02] URL: http://www.fip.org/www2/uploads/database_file.php?id=269&table_id=.
3. Royal Pharmaceutical Society of Great Britain (RPSGB), Pharmacy in a new age, summary of responses. 1996: London.
4. O'Donnell M. Definitions of health promotion. Am J Health Promotion 1986;1:4.
5. The International Pharmaceutical Federation. Standards for quality of pharmacy services. 1997 [cited; 060615] Available from: http://www.fip.org/www2/uploads/database_file.php?id=261&table_id=.
6. Anderson S. The state of the world's pharmacy: a portrait of the pharmacy profession. J Interprof Care. 2002;16(4):391-404.
7. Muijrers PE, Knottnerus JA, Sijbrandij J, Janknegt R, Grol RP. Pharmacists in primary care. Determinants of the care-providing function of Dutch community pharmacists in primary care. Pharm World Sci. 2004;26(5):256-262.
8. Cordina M, McElnay JC, Hughes CM. Societal perceptions of community pharmaceutical services in Malta. J Clin Pharm Ther. 1998;23(2):115-126.
9. Chandra A, Malcolm N 2nd, Fetters M. Practicing health promotion through pharmacy counseling activities. Health Promot Pract. 2003;4(1):64-71.
10. Hassell K, Noyce P, Rogers A. A review of factors that influence the use of community pharmacies as a primary health care resource. Int J Pharm Pract. 1999;7:51-59.
11. Hassell K, Rogers A, Noyce P. Community pharmacy as a primary health and self-care resource: a framework for understanding pharmacy utilization. Health Soc Care Community. 2000;8(1):40-49.
12. Westerlund LT, Bjork HT. Pharmaceutical care in community pharmacies: practice and research in Sweden. Ann Pharmacother. 2006;40(6):1162-1169.
13. Neroth P. Sweden's state pharmacies may lose hold over drug sales. Lancet, 2005. 365(9477): p. 2079-80.
14. Apoteket AB. Apoteket på två minuter. 2006 [cited 060714]; Available from: (http://www2.apoteket.se/Apoteket/om/VilkaViAr/default.htm060714), .
15. Apoteket AB, Annual Report 2005. 2006: Stockholm.
16. Westerlund T. A National Pharmacy Chain - Pros and Cons of the Swedish System. J Manag Pharm Care. 2001;1:83-88.
17. Apoteksmarknadsutredningen, Omreglering av apoteksmarknaden, SOU 2008:4, Socialdepartementet, Editor. 2008.
18. European Commission. Report on osteoporosis in the European Community. Action for prevention. 1998.
19. Ekman A. Hips at Risk Osteoporosis and Prevention of Hip Fractures in Department of Surgical Sciences, Section of Orthopaedics. 2001, Uppsala University: Uppsala. p. 84.
20. Cavaco AM, Dias JP, Bates IP. Consumers' perceptions of community pharmacy in Portugal: a qualitative exploratory study. Pharm World Sci. 2005;27(1):54-60.
21. Hudmon KS, Prokhorov AV, Corelli RL. Tobacco cessation counseling: pharmacists' opinions and practices. Patient Educ Couns. 2006;61(1):152-60.
22. Department S. Kommittédirektiv. Omreglering av apoteksmarknaden, Social, Editor. 2006, Social Department.
23. Apoteket AB. Sale statistics from 2004 and 2005, M. Wirén, Editor. 2007, Apoteket AB: Stockholm.
24. Statens beredning för medicinsk utvärdering (SBU), Osteoporos-prevention, diagnostik och behandling. En systematisk litteraturöversikt. 2003: Göteborg.
The authors hereby transfer, assign, or otherwise convey to Pharmacy Practice: (1) the right to grant permission to republish or reprint the stated material, in whole or in part, without a fee; (2) the right to print pr epublish copies for free distribution or sale; and (3) the right to republish the stated material in any format (electronic or printed). In addition, the undersigned affirms that the article described above has not previously been published, in whole or part, is not subject to copyright or other rights except by the author(s), and has not been submitted for publication elsewhere, except as communicated in writing to Pharmacy Practice with this document.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License (CC-BY-NC-ND) that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.